NewsState

Actions

SOS services will be temporarily unavailable this week due to major technology upgrade

secretary of state.png
Posted at 1:18 PM, Mar 09, 2021
and last updated 2021-03-09 13:18:26-05

(WSYM) — Secretary of State services will be temporarily unavailable this week while the department installs a major technology upgrade.

Online services, self-service stations and branch office appointments and booking will be unavailable from 5 p.m. Thursday, March 11, until 9 a.m. Tuesday, March 16.

The Department of State says the system upgrade will move the department forward from decades-old technology, securely combining millions of driver and vehicle records into one integrated customer record system.

Starting March 16, the upgrade will enable new online services for Michigan residents and expand the capability of self-service stations to include many driver’s license and state ID transactions.

New online services will allow people to:

  • Renew or replace an enhanced driver’s license or state ID if no new photo is required
  • View the status of the requested driver’s license or state ID
  • Request and obtain a driving record
  • Add a motorcycle endorsement to an eligible driver’s license
  • Access streamlined business services

At self-service stations, people will be able to:

  • Renew a standard or enhanced driver’s license or state ID if no new photo is required
  • Request a replacement and print out a temporary license or ID
  • Add a motorcycle endorsement to an eligible driver’s license
  • Sign up for the state’s organ donor registry