LANSING, Mich. (AP) — Michigan residents who visit secretary of state offices will need an appointment even after the pandemic ends.
Secretary of State Jocelyn Benson said Thursday that she is making permanent a change that was done to help slow the spread of the coronavirus.
Gone are the days when a person could walk into a branch and wait in line.
Benson called the old way an “antiquated, inefficient, take-a-number system that nobody liked.”
She says appointment slots will be increased by 10% in the near future, with tighter scheduling that will enable the government to serve roughly 35,000 more residents per month.