Warning issued on Flint water scams

Posted: 2:06 PM, Feb 02, 2016
Updated: 2016-02-02 18:38:36-05

Michigan Attorney General Bill Schuette on Tuesday issued a warning about scams relating to the Flint water crisis.

Schuette said two common scams involve charitable giving as well as home and business repairs.

Charitable giving scams:

-Be cautious of requests for donations by unfamiliar organizations or people.

-Beware of unsolicited phone calls, and text and email appeals on social media sites such as Facebook and Twitter.

-Crowdfunding and other types of internet giving can be tools of tremendous good, but as with any type of giving it can be abused, so it's important to proceed with caution when donating online. A Consumer alert with additional information and advice on crowdfunding is available here.

-Continue to reach out and help Flint residents but be sure to choose established charitable organizations with a history of helping those in need. The Michigan charitable giving database can be searched at .

Door-to-door sales, repair scams:

While not wanting to interfere with legitimate services or visits from governmental entities to your home or business, Schuette noted that another common scam is door-to-door sales of services such as home or business repair, or scammers imitating government workers, such as inspection services seeking to gain entrance to your home or business. For example, scam artists could approach a home owner with promises of repairing plumbing or restoring clean water service to a home. To avoid falling victim to con artists, make sure to take following precautions:

-Beware of door-to-door solicitors. Be cautious when someone appears at your door without a previous connection to you or without you having contacted the business in question beforehand.

-Don’t make any rushed decisions. Do your homework and check out any contractor before you pay them anything or sign any contracts. Do not feel pressured into signing any documents at your door. A legitimate business will give you time to consider a proposal.

-Ask to see the ID of anyone who wants to enter your home or business. It is completely appropriate to check them out by calling the governmental authority or the company they claim to represent.

-Do not let anyone remove your water meter, and do not pay anyone for promising “alternative” water services involving your home plumbing. Under the Flint City Code of Ordinances, unauthorized parties who tamper with city water system equipment may be guilty of a misdemeanor.

-Check the company’s complaint history by calling the Attorney General’s Consumer Protection Division (toll free) at 1-877-765-8388.

To file a complaint: 

Complaints against a licensed builder may be filed with the Michigan Department of Licensing & Regulatory Affairs, Bureau of Commercial Services, Enforcement Division. Complaint filing instructions and complaint form available at online at:,4601,7-154-35299---,00.html .

Those who suspect fraud are also encouraged to report it to the FEMA Disaster Fraud Hotline at 1-866-720-5721.

Other complaints may be filed with the Attorney General's Consumer Protection Division:

Consumer Protection Division
P.O. Box 30213
Lansing, MI 48909
Toll free: 877-765-8388 online complaint form