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Lansing Urgent Care Offers Telemedicine Visits During COVID-19 Pandemic

Posted at 9:24 AM, Apr 09, 2020
and last updated 2020-04-09 12:10:06-04

LANSING, Mich. — In continued efforts to provide the best care, service, and patient experience possible during the COVID-19 pandemic, Lansing Urgent Care officially announces the launch of Telemedicine Services. Patients can now connect with Lansing Urgent Care providers through a secure, interactive video via their smartphone, tablet, or computer from the comfort of their own home, business or place of stay.

Conditions and symptoms that may be appropriate for a telemedicine visit include: COVID-19 symptoms, common cold, upper respiratory infection, allergies, eye infection, rashes, follow-up visits, and other minor conditions.

In a statement made today by Dr. Terry Matthews, Owner and Medical Director of Lansing Urgent Care, “It is our distinct honor to serve this community in its greatest time of need. It has always been our mission to provide high-quality, relevant medical care to alleviate the pressures on our community’s Emergency Departments, Primary Care Offices, and Specialists when appropriate. Telemedicine services allow our team to do that better than ever during this COVID-19 crisis. We’re so proud of our resilient healthcare team who suit up every day to care for the sick and injured, and now we can help so many more people get the care they need in a timely manner, safely, and in the comfort of their own homes. This is one of thousands of proud moments my wife, Catherine, and I have felt about the work our team does every day; they’re embracing this new way of delivering healthcare to those in need with the same passion and love of helping others as they have for over 13 years.’

TeleHealth Services (also referred to as TeleMedicine and Virtual visits) can be scheduled by visiting www.lansingurgentcare.com/telemed. The hours for Lansing Urgent Care’s TeleHealth Visits are Monday-Saturday 9:00 AM – 8:00 PM and Sunday 9:00 AM – 5:00 PM.

Lansing Urgent Care clinics remain open and available to treat all non-life threating conditions in a safe and sanitized environment. Their 505 N Clippert St. location (near Frandor) is the only 24/7 urgent care in the Greater Lansing Area, and remains open 24/7 to serve the community. If you would like to be seen in clinic, you can check in online at www.LUC123.com and choose a time that works for you and view estimated walk-in wait times for all 7 area clinics.

Additional Coronavirus information and resources:

Click here for a page with resources including a COVID-19 overview from the CDC, details on cases in Michigan, a timeline of Governor Gretchen Whitmer's orders since the outbreak, coronavirus' impact on Southeast Michigan, and links to more information from the Michigan Department of Health and Human Services, the CDC and the WHO.

View a global coronavirus tracker with data from Johns Hopkins University.

Find out how you can help businesses and restaurants struggling during the pandemic.

See complete coverage on our Coronavirus Continuing Coverage page.

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