HILLSDALE, Mich. — People who live in a Hillsdale complex for seniors and the disabled say they haven't had hot water for 11 days.
"I have to boil my water to wash up in the sink. I have to boil my water to brush my teeth. I have to boil my water to cook and wash the dishes," said resident Charlette Smith.
"I've been boiling my water on my stove, carrying it quite dangerously from the kitchen to the bathroom, putting it in the bathtub and taking a bath," said resident Carole Lagrandeur.
Residents said they've told management, but the only response has been signs reading, "The contractor will be here Thursday to install the new parts... Do not stop in the office."
"They don't even want to discuss it because they don't know anything, they said. They don't know what to do about it, and I'm like, 'Okay, well we don't know what to do either so what do we do?'" said Smith.
Building managers did not return our messages.
Many people said this is just the latest of several issues they've had since The Related Companies took over.
Even those who don't live at Hillsdale Place are concerned.
Jessica Sayre has been making calls on their behalf.
"I don't think they're taken seriously because they are elderly. I don't think they're being taken seriously because they have disabilities. They're being taken advantage of," said Sayre.
According to a representative from Hillsdale's Code Enforcement office, the building's staff, says the part needed for repairs should arrive Wednesday night and be fixed Thursday.