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East Lansing tells scooter company to communicate better

Posted at 8:43 AM, Sep 19, 2018

A lack of communication is said to be the cause of some transportation confusion in East Lansing Tuesday night.

When the rentable scooter company, Bird, decided to operate in the college town, they saw it as an opportunity to alleviate traffic headaches.

The company allows people to rent a scooter, travel around the city, and just drop it off anywhere when they're done.

But East Lansing officials say they were blindsided when Bird flew into town, because they weren't told about it, and seeing random scooters laying around the city is a big problem.

"As you continue to move forward, you know however you operate in this city, there's going to have to be more work with our professional city staff to work through some of those things in a way to haven't seen yet, at least," said East Lansing Councilwoman Shanna Draheim.

City leaders say Bird will be allowed to stay in East Lansing as long as the company communicates better.

The government relations manager for the company, Ted Fetters, says at this point he has not received any negative complaints about the company.

He hopes Bird will help solve issues with transportation in East Lansing.