Comcast hit with FCC's biggest cable fine ever

Posted: 5:47 PM, Oct 11, 2016
Updated: 2016-10-11 17:47:02-04

The FCC has issued it's largest fine ever against a cable company to Comcast.

The company has been ordered $2.3 million dollar civil penalty after a 2-year investigation found it was charging customers for services and equipment they didn't ask for.

The FCC says it received more than 1,000 complaints from customers who said they told Comcast they didn't want the add-on options like premium channels, cable boxes, DVRs or other products but they were charged anyways.

Under the five-year compliance plan, Comcast must begin sending customers special notifications every time a new charge or service is added to their bill.

The company also has to add a way for customers to easily "block the addition of new services or equipment to their accounts," according to an FCC press release.