LANSING, Mich. — Many retailers, grocery stores and even a fast food giant are offering curbside pickup service. Well, the service may be coming to a library near you thanks to Capital Area District Libraries. The 13-branch system, which serves Ingham County and part of Eaton County will begin testing the concept at its Aurelius and Okemos branches in June.
Through this service CADL members can call at least 30 minutes prior to their arrival and request material for pick up. Once they arrive a special number is called, and staff will bring out their order to a designated space in the parking lot free of charge.
Like its popular digital service that allows members to download and stream titles anytime from anywhere, the curbside pickup service will also help eliminate barriers of using the library.
Curbside Pickup is a viable option during situations like when a member is short on time and needs to pick up material holds, they have a child in a car seat, a person has a mobility issue and/or inclement weather.
While CADL will be one of the first library systems in Michigan to offer the service, curbside pickup has been springing up in libraries across the country, including St. Louis, MO; Cincinnati, OH and Lexington, KY.
Here’s how service works at CADL Aurelius, 1339 S. Aurelius Road
- To request a Curbside Pickup, call 517-628-3743 at least 30 minutes before you will arrive. Tell the staff member what items you want to pick up. They will be held for 24 hours after your phone call
- Pull into a parking space near the library entrance of the Aurelius Library. Call 517-628-3743 to let us know you are here, and staff will bring your items out to you.
- The service is available: Monday & Wednesday: 11 a.m. – 7 p.m.; Tuesday, Thursday and Friday: 3 – 7 p.m. and Saturday: 10 a.m. – 1 p.m.
Here’s how service works at CADL Okemos, 4321 Okemos Road:
- To request a Curbside Pickup, call 517- 525-8541 at least 30 minutes before you will arrive. Tell the staff member what items you want to pick up. The items will be held for 24 hours after your phone call.
- Pull into the designated Curbside Pick-up parking space, located on the south side of the building. Call 517-525-8541 to let us know you have arrived, and staff will bring your items out to you.
- The service is available Monday–Friday from 12–6 p.m.
Remember to have either your CADL card or driver’s license available at both locations.
Some items in CADL’s collection are not available for this service, including Library of Things items, Launchpad tablets and American Girl dolls. Be sure to have either your CADL card or driver’s license handy.
The test will expand to include the Downtown Lansing branch later this summer.
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