To make the voices heard of veterans and ensure they are receiving the care needed at veterans facilities, a new bill signed today created an office to do just that.
On Wednesday, Gov. Rick Snyder signed Senate Bill 809, which creates the Office of the Michigan Veterans Facility Ombudsman. An Ombudsman is an appointed official who investigates complaints regarding maladministration.
“Ensuring that our veterans have their voices heard and receive the quality care they deserve is critical,” Snyder said. “By creating this office, veterans and their families can have their concerns addressed.”
The ombudsman will review and investigate complaints filed by resident veterans, their family members or legal guardians, or a legislator.