4:13 PM, Feb 27, 2020


Center experiences uptick in crisis calls amid COVID-19 pandemic

Posted at 6:09 AM, Mar 23, 2020
and last updated 2020-03-23 16:40:34-04

While some doctors offices are closing amid the COVID-19 outbreak, resource centers like Network180 are keeping their doors open to help those struggling during this uncertain time.

The center serves people struggling with mental distress, substance abuse and more.

Since the COVID-19 outbreak, officials with the center say they have experienced a significant uptick in crisis calls.

"I do know that we have seen an uptick in our crisis calls," said Ross Buitendorp. "We have been able to handle them but thus far, and we expect our crisis calls to continue to get more and more as this crisis continue."

Stress or depression could be caused by a business closing, losing a source of income, or simply feeling alone while self quarantining at home.

"We have a state of emergency here in Michigan. Schools are closed, we have closed businesses, people are losing their income and no large gatherings, social distancing. So this is a very stressful time I think for everybody, I think in the state and the country," said Buitendorp.

Network180 encourages anyone struggling to reach out to the crisis center - whether you are struggling to cope with the current climate of COVID-19 or are having suicidal thoughts, Network180 is ready to help.

"Network180 Access Center is a 24/7 operation. People are there to answer calls and see people face-to-face, but we ask the community to please call before you come to alleviate the potential of waiting in a line," said Buitendorp. "Routine calls, routine screenings, can be done over the phone by appointment during business hours. But, if individuals are experiencing an immediate crisis, or are at risk of suicide, or experiencing acute substance abuse issues, go to the access center directly."

Buitendorp says there are some coping tips anyone can practice though:

  • Limiting your media intake. Make sure you are gathering your information from trusted sources like the CDC and Kent County Health Department.
  • Exercise. Either in you house or outside, but make sure that you keep a safe distance from others.
  • Stay in touch with family and friends. Apps like Facetime, Skype, or a simple phone call make it easy to safely communicate without risking your health and your families.
  • Finally, take care of yourself. Drink plenty of water and make sure to eat nutritious foods.

"I think some of these techniques will help lessen the stress as we combat and try to mitigate the spread of coronavirus," said Buitendorp.
For more information on Network180 and their services, click here .

To contact Network180's access center call 616-336-3909