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Leslie Public Schools prepare for technical issues on first day of class

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Posted at 3:56 PM, Aug 25, 2020
and last updated 2020-08-25 16:50:55-04

LANSING, Mich. (WSYM) - Leslie Public Schools chose to start the school year with hybrid learning.

390 students will be learning from home full-time, while most students will be learning face-to-face. However, students who chose in-person learning will be using online learning once a week.

With hundreds of students using laptops and Chromebooks to learn, Superintendent Jeff Manthei said the schools IT department is ready to for any calls.

However, Manthei said administration and the IT department are trying to anticipate as much as they can.

He said, “We’ve tried to anticipate as much as we could, but you can never anticipate everything. We actually meet as an admin team about every other day after school to debrief to see what the problems are.”

Leslie schools have given most of their laptops and Chromebooks to students in need. If there is an issue the school will help.

Manthei said, ”We have pulled apart all of our laptop carts in the district and those students that have needed them, we make sure they have the technology. At first we’ll look at it and maybe switch it out with another device it won’t give them an issue.”

Manthei said teachers will be responsible for helping students through most technological issues.

"If it's a login issue,if it's maybe they don't know how to access their email, some of that technical stuff. The teacher will be their first line of defense. Passed that our tech department of one guy does an amazing job and is working many extra hours right now and hell try to sole any problem passed that."

WiFi access in some areas of Leslie is sparse, to help Families will have access to the schools’ hotspots.

The school is placing hotspot extenders on the outside of the schools, so people can drive up on off hours and access the internet.

The school has order some hotspots for students.

The school has also purchased over 600 Chromebooks, but they haven’t received them yet.

Manthei said the order was placed in May and was told it would take three to five weeks.

He said he is hoping to get them into students hands by October.

Districts holding classes online are required to make sure all students have internet access, but students using their own devices to connect are responsible for getting technical help on their own.